Thank you for shopping at Odetic! We are committed to delivering your orders quickly and efficiently. Please review our shipping policy below for important details.
1. Shipping Destinations
- We currently ship within [list countries or regions, e.g., the United States, Canada, Europe, etc.].
- For international orders, additional fees may apply depending on the location and shipping service.
2. Shipping Rates and Delivery Times
- Standard Shipping: [Specify rates, e.g., $5 for orders under $50, free for orders over $50]. Estimated delivery within 5-7 business days.
- Express Shipping: Available for an additional fee. Estimated delivery within 2-3 business days.
- Delivery times may vary based on location, holidays, or external factors.
3. Order Processing Times
- Orders are processed Monday to Friday, usually within 1-2 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
4. Tracking Your Order
- Once your order is shipped, you will receive an email with tracking details. You can use the tracking number to monitor the progress of your shipment.
5. International Shipping and Customs Fees
- For international orders, the customer is responsible for any customs duties, taxes, or additional fees required by their country.
- We recommend checking with your local customs office for information before placing an order.
6. Address Accuracy
- Please ensure your shipping address is accurate. Odetic cannot be responsible for orders shipped to incorrect or incomplete addresses.
7. Damaged or Lost Items
- If your order arrives damaged, please contact us within 48 hours of receipt, and we’ll assist in resolving the issue.
- If a package is lost in transit, please contact us, and we will work with the carrier to locate your order or provide further options.